PRIVACY POLICY

(Updated September 05, 2025)
 

At American Mane, we are committed to protecting the privacy and security of our patients' information, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Florida state laws, and other applicable regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, including your personal health information (PHI).
 

Information We Collect

We collect information you provide directly, such as your name, contact details, and health history, as well as information collected through our services, including consultation findings and treatment outcomes. We may also collect data automatically through our website, e-commerce platform, and digital communications.

Depending on your interaction with us, the categories of information we may collect include:

• Identifiers: Name, postal address, phone number, email address, date of birth, IP address, and unique online identifiers.

• Protected Classifications: Age, gender, or other information defined by law.

• Payment Information: Financial account details, credit/debit card numbers, and billing information.

• Commercial Information: Records of services purchased, membership activity, contest entries, and prize fulfillment.

• Professional Information: Employer and job title (if shared with us).

• Internet or Network Activity: Browser type, device information, pages visited, links clicked, search history on our site, referring URLs, and interactions with ads or newsletters.

• Geolocation Data: As defined under applicable law.

• Inferences: Profiles based on preferences, characteristics, or behaviors.

• Sensitive Personal Information: Precise geolocation or financial account details, as applicable.
   

Use of Your Information

Your information may be used to:

• Provide personalized hair restoration services

• Communicate with you regarding treatment, appointments, and follow-ups

• Process payments and fulfill product orders

• Enhance our services, website, and patient experience

• Deliver tailored content and advertising 

• Fulfill legal, regulatory, and safety obligations
   

Disclosure of Your Information

We may disclose information to:

• Healthcare providers directly involved in your care

• Payment processors and service providers assisting with operations

• Legal or regulatory authorities, as required by law

All third parties are contractually obligated to protect your information and use it only for specified purposes. We do not sell personal information.
 

Cookies and Tracking Technologies

When you visit our site, we may use cookies, web beacons, and similar technologies to:

• Improve site functionality and user experience

• Understand usage trends and visitor behavior

• Deliver relevant advertising based on your online activities across websites, apps, and devices

• Help advertisers and us better understand audience segments

You can manage or disable cookies via your browser settings. Please note that some features may not function properly if cookies are disabled.
 

Data Retention

We retain personal information, including PHI, for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. PHI is generally retained for a period of time after your treatment, per HIPAA and Florida law, after which it is securely destroyed or de-identified.
 

E-Commerce Shop

Our online store allows you to purchase hair restoration products. When you place an order, we collect shipping, payment, and contact details. We do not store payment information. Transactions are securely processed in compliance with PCI DSS and HIPAA, and data is discarded after the transaction is completed.
 

Communication Consent

By providing contact details, you consent to receive SMS and email notifications about your care, services, and promotions. You may opt out at any time.

Consumer information is not shared with third parties for marketing purposes.
 

Your Rights Over Your Information Under HIPAA

You have the right to access, correct, and request restrictions on the use or disclosure of your PHI.
 

Additional California Privacy Rights

If you are a California resident, you may exercise additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• Requesting access to categories of personal information collected

• Requesting deletion of personal information (subject to HIPAA/legal exceptions)

• Requesting correction of inaccurate information

• Opting out of the sale or sharing of personal information (we do not sell personal information)

• Limiting the use of sensitive personal information

You also have the right under California Civil Code §1798.83 (“Shine the Light”) to request details about disclosures of personal information to third parties for direct marketing purposes. To submit a request, email us at info@americanmane.com with the subject line “California Privacy Request.”
 

Visitors Outside the United States

If you are located outside the U.S. and choose to provide information, please note that your data will be processed in the United States. By using our services, you consent to this transfer.

We will take reasonable steps to ensure your information is handled securely and in compliance with this Privacy Policy and applicable laws.
 

Data Security

We use encryption, access controls, and secure storage practices to protect your information. However, no security system is entirely infallible.
 

Changes to This Privacy Policy

We may update this policy periodically to reflect new practices or legal requirements. Updates will be posted on our website with a revised effective date.
 

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact our Privacy Officer at:

American Mane
21110 Biscayne Blvd, Suite #406
Aventura, FL 33180
+1 (305) 727-4247
privacy@americanmane.com
 

Acknowledgment of HIPAA Notice of Privacy Practices

By using our services, you acknowledge that you have received and reviewed our HIPAA Notice of Privacy Practices, which provides more detailed information on how PHI is used and disclosed.